- Home
- Customer Support
USAFX Client Support Services
Our support team is dedicated to guiding you through every step.
At USAFX, your trading experience is our top priority. Our dedicated support team is always ready to assist with questions and technical issues, ensuring a smooth and rewarding trading journey.
Get in Touch with SupportMultiple Contact Methods
Phone Support
Dependable support for urgent or complex issues. Reach out Monday through Friday, 9 AM to 6 PM (EST) at USAFX.
Call NowSocial Media
Follow us on Instagram, YouTube, and TikTok for the latest updates and quick assistance.
Follow UsHelp Center
A wide range of educational resources, video tutorials, and live webinars available.
Visit USAFXCommunity Forum
Join our community of traders, share insights, and have your questions answered.
Join the Network TodayConnect Anytime
Live Chat
24/7
We deliver fast and dependable support whenever necessary
Email Support
Reliable Customer Assistance Service
Quick response times on weekdays.
Phone Support
Weekdays only
Operational Hours: 9 AM to 6 PM (EST)
Help Center
Always available
Receive prompt support whenever needed.
Our customer support team is prepared to assist you
1. Log In
Log into your USAFX account on the official site using your login details.
1. Access the Help Center
Find and click on the "Help" or "Support" link, usually located in the footer or main navigation menu.
3. Choose Your Support Method
Select live chat, email, phone, or browse self-help options based on what suits you best.
4. Provide Details
Log in with your credentials and pick your issue type for faster help.
Explore Support Articles Independently
Help Center
Utilize in-depth guides and manuals to resolve typical problems on your own.
Access ResourceCommunity Forums
Become part of our user community to discuss strategies, share insights, and network with traders.
Access ResourceImprove Your Interaction with Our Customer Support Team.
Clearly outline your issue: Include full details and supporting information.
Provide key details: Your login credentials, screenshots, and relevant data for faster resolution.
Choose the right contact method: Use live chat for urgent matters and email for detailed inquiries.
Check the FAQ section: Get quick answers before reaching out to support.
Prepare your documents: Have your account number, transaction records, and related /images ready before contacting us.
Support note: If your issue remains unresolved, contact us again through the same or alternative channels for prompt assistance.